Privacy Policy

We respect your right to privacy. This privacy policy (the “Privacy Policy”) describes in detail how we collect, use and disclose your personal data, and what choices you have with respect to your personal data. Please read this Privacy Policy carefully. If, after reading the Privacy Policy, you still have any questions, please contact us so that we could address your concerns.

1. General Information

1.1 Applicability of the Privacy Policy. This Privacy Policy governs the processing of personal data collected from individuals users and business entities (“you” and “your”) through the software-as-a-service product SharpLaunch (the “SaaS”) and the related website https://www.sharplaunch.com (the “Website”) (collectively, “SharpLaunch”). This Privacy Policy does not apply to any third-party applications or software that integrate with SharpLaunch or any other third-party products, services or businesses.

1.2 Responsible entity (data controller). The entity that is responsible for processing personal data through SharpLaunch is SharpLaunch, Inc., a C-corporation having a registered place of business at PO Box 504 Portsmouth, NH 03802, the United States of America (“we”, “us”, and “our”).

1.3 About SharpLaunch. SharpLaunch is a software-as-a-service product for commercial real estate companies (the “Customers”) that facilitates marketing operations. By using SharpLaunch, the Customers may create branded property websites, track engagement activity of Customers’ clients and prospects (collectively, the “End-Users”), conduct marketing analytics, use templates for confidentiality agreements, store documents, and create email marketing campaigns. The Website provides information about the SaaS and allows the Customers to sign up, login to, and manage their user accounts.

1.4 Definitions. In this Privacy Policy, you will encounter recurrent terms. For your convenience, we would like to explain what such terms mean:

• “Consent” means a freely given, specific, informed and unambiguous agreement to the processing of personal data;
• “Data controller” means the entity that determines the purposes and means of the processing of personal data;
• “Data processor” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the data controller;
• “GDPR” means the EU General Data Protection Regulation (Regulation (EU) 216/679);
• “Personal data” means any information relating to a natural person who can be identified, directly or indirectly, by using such information (e.g., name, address, email, phone number, and IP address); and
• “Processing” means the use of personal data in any manner, including, but not limited to, collection, storage, erasure, transfer, and disclosure of personal data.

1.5 Our role as data controller and data processor. When handling personal data, we act as a data controller and a data processor in terms of the GDPR. Our role depends on the specific situation involving personal data as explained in detail below:

• We act in the capacity of a data controller when we ask our Customers to submit their personal data that is necessary to ensure Customers’ access and use of SharpLaunch (e.g., when the Customers register their user accounts, conclude contracts with us, access the SaaS, create or update their user accounts, make payments, or communicate with us). In such instances, we are a data controller because we make decisions about the types of personal data that should be collected from the Customers and the purposes for which such personal data should be used. Therefore, we comply with data controller’s obligations set forth in the GDPR.
• We act in the capacity of a data processor in situations when the Customers interact with the End-Users through SharpLaunch and the End-Users decide to provide their personal data to the Customers through SharpLaunch. We do not own, control, or make decisions about End-Users’ personal data and such personal data is processed only in accordance with our Customers’ instructions. In such situations, the Customer acts as data controllers in terms of the GDPR and the Customer is responsible for deciding what personal data should be collected from the End-Users and how such data should be processed. In the situations when we act in the capacity of a data processor, we comply with data processors’ obligations set forth in the GDPR. In order to ensure that End-Users’ personal data is processed in accordance with the strictest data protection standards, we request our Customers to conclude a data processing agreement available at /static/abb5dfe3aab0f225ea4cedc500c1c739/SharpLaunch-DPA.pdf (the “Data Processing Agreement”) prior to using SharpLaunch. The Data Processing Agreement is incorporated by reference in SharpLaunch Terms and Conditions available at https://www.sharplaunch.com/saas-terms-conditions.

1.6 Third parties. This Privacy Policy applies to the personal data processed through SharpLaunch only. Unless otherwise provided by the applicable law and stated in this Privacy Policy, we are not responsible or liable in any manner for the security and privacy practices deployed by the operators of third-party websites linked to and from SharpLaunch.

1.7 Term and termination. This Privacy Policy enters into force on the effective date indicated at the top of the Privacy Policy and remains valid until terminated or updated by us.

1.8 Your consent to the Privacy Policy. Your use of SharpLaunch is subject to this Privacy Policy. Before the Customers access the SaaS, they will be asked to review this Privacy Policy. The End-Users can consult the Privacy Policy at any time on the Website. We also encourage you to review the Privacy Policy before browsing the Website and submitting any personal data through the SaaS. In some cases (where required by the applicable law), we may seek to obtain your consent for the processing of your personal data. For example, we may seek your prior consent for the following purposes:

• • If we are required by law to do so;
  • If we intend to collect other types of personal data that are not mentioned in this Privacy Policy;
  • If we intend to use your personal data for the purposes that are not indicated in this Privacy Policy;
  • If we would like to disclose or transfer your personal data to third parties that are not indicated in this Privacy Policy; or
  • If we significantly amend this Privacy Policy.

2. WHAT PERSONAL DATA DO WE COLLECT?

2.1 Types of personal data. We collect personal data in the situations, which are described below. We comply with data minimization principles and we collect only a minimal amount of personal data that is necessary for ensuring your use of SharpLaunch:

• When the Customers create their user accounts or request a demo, we collect Customer’s (or its representative’s) (i) name, (ii) email address, (iii) phone number, (iv) company name, and (v) primary business activity.
• When the Customers use SharpLaunch, we may have access to any information, including personal data, that the Customers submit, in their sole discretion, through SharpLaunch.
• When the End-Users use SharpLaunch to interact with the Customers, we process data that may include End-Users’ personal data, such as End-User’s (i) name, (ii) surname, (iii) email address, (iv) phone number, (v) company name, (vi) files sent through SharpLaunch, and (vii) other information that the End-User decides to submit, in End-User’s sole discretion or upon request of the Customer, through SharpLaunch.
• When you visit the Website, we collect your IP address.
• When you contact us by email, we collect your name, email address, and any information you decide to provide us in your message.
• When you submit comment on the blog posts available on the Website, we collect your (i) name, (ii) email address, (iii) website, and (iv) any information that you decide to provide us in your comment.
• When the Customers make payments for SharpLaunch, we collect Customers’ payment details, such as Customer’s (i) name, (ii) billing address, (iii) VAT number, and (iv) credit card or bank details.

2.2 Additional data. We may receive certain additional data if you participate in a focus group, contest, activity or event, request support, interact with our social media accounts or otherwise communicate with us. Please note that the provision of such data is optional and you may choose what personal data you would like to share with us.

2.3 Sensitive Data. We do not collect any special categories of personal data, such as such as your health information, opinion about your religious and political beliefs, racial origins, membership of a professional or trade association, or information about your sexual orientation, unless you decide, in your sole discretion, to provide such data to us.

2.4 Failure to provide personal data. If you fail to provide us with the personal data when requested, we may not be able to perform the requested operation and you may not be able to use the full functionality of SharpLaunch, receive the services provided through SharpLaunch, or get our response.

2.5 Confidentiality of communication and End-Users’ data. We put reasonable efforts to ensure that any communication data transmitted through the SaaS between the Customers and the End-Users remains confidential and properly protected. Moreover, we do not intentionally and directly access, manage, correct, delete, share, or disclose End-Users’ personal data, unless (i) we are requested or authorized by the Customers to do so or (ii) such End-Users’ data is strictly necessary for ensuring the provision of SharpLaunch.

2.6 Payment processing. When the Customers make payments through SharpLaunch, the payments are processed by our third-party payment processor Stripe or Xero (the “Payment Processor”). The Payment Processor is solely responsible for handling Customers’ payments. The Customer agrees not to hold us liable for payments that do not reach us because the Customer has quoted incorrect payment information or the Payment Processor refused the payment for any other reason. Please note that the Payment Processor may collect some personal data, which allows it to process the payments (e.g., Customer’s name and credit card details). The Payment Processor handles all the steps in the payment process on its website, including data collection and data processing. We do not store your credit card details in our systems.

2.7 Social media plugins. SharpLaunch may contain social media plugins (e.g., “like” and “share” buttons). When you click on such buttons, your browser will establish a direct connection to the respective social media service provider. As a result, you social media provider may be able to track your activity on SharpLaunch. Please note that we do not control and have no influence over such social media plugins. We are not responsible for the personal data that your social media provider collects about you when you use such plugins; however, we may receive general analytics reports about your use of SharpLaunch. Thus, we strongly encourage you to review carefully and adjust, if necessary, your social media account settings that permit or disable personal data collection through such plugins.

3. FOR WHAT Purposes DO WE USE PERSONAL DATA?

We respect strictest data protection principles. Thus, we use your personal data only for specified and legitimate purposes explicitly mentioned in this Privacy Policy. In short, we will use personal data only for the purposes of enabling you to use SharpLaunch, maintaining SharpLaunch, conducting research about our business activities, administrative purposes, and replying to your enquiries. The detailed description of the purposes and legal basis for processing of your personal data is provided below.

Personal data	Purpose	Legal basis
When the Customer requests a demo or creates a user account on the Website: Name Email address Phone number Company name Primary business activity	To schedule and provide a demo To create and maintain Customer’s account To enable the Customer to use SharpLaunch To provide the requested services To contact the Customer, if necessary	Performing a contract with the Customer Customer’s consent (for optional personal data) Pursuing our legitimate business interests (to analyze our business)
When the Customer uses SharpLaunch Any personal data the Customer decides to submit	To ensure Customer’s use of SharpLaunch To provide the requested services	Performing a contract with the Customer Customer’s consent (for optional personal data) Pursuing our legitimate business interests (to analyze our business)
When the End-User interacts with the Customer through the SaaS, we process End-Users’: Name Email address Phone number Company name Files sent through the SaaS Other information that the End-User decides to submit through the SaaS	To provide the services through SharpLaunch	Performing a contract with the Customer End-User’s consent (for optional personal data)
When you visit the Website: IP address	To conduct analytics	Pursuing our legitimate business interests (to analyze our business)
When you contact us by email: Name Email address Any information you decide to provide us in your message	To respond to your enquiries To provide you with the requested information	Pursuing our legitimate business interests (to grow and promote our business) Your consent (for optional personal data)
When you comment on a blog post: Name Email address Website Any information that you decide to provide in your comment	To feature your comment To ensure the security of SharpLaunch To contact you, if necessary	Performing a contract with you Pursuing our legitimate business interests (to ensure security) Your consent (for optional personal data)
When the Customer makes a payment: Full name Billing address VAT number Payment card or bank details	To process payments To maintain our administration	Performing a contract with the Customer Pursuing our legitimate business interest (to administer our business)

4. Non-personal data

4.1 Types of non-personal data. While you are using SharpLaunch, we may automatically collect certain technical non-personal data about your use of SharpLaunch. Such non-personal data does not allow us to identify you in any manner. The non-personal data collected by us includes information about: (i) the type of your device; (ii) operating systems and browsers used by you; (iii) your browsing patterns; (iv) URL addresses of websites clicked to and from SharpLaunch; and (v) your other online behavior data. Similarly, when End-Users browse the websites created by using SharpLaunch, we generate and provide to the Customers analytics reports that may contain information about End-Users’ online behavior, such as End-Users’ (i) visits to the Customer’s website, (ii) access to the Customer’s document portal, (iii) the documents downloaded by the End-Users, (iv) information about confidentiality agreements concluded by the End-Users, and (v) emails opened and clicked by the End-Users.

4.2 Purposes of non-personal data. We will use non-personal data in furtherance of our legitimate interests in operating SharpLaunch, conducting our business activities, and developing new products. More specifically, we collect the non-personal data for the following purposes:

• To analyze what kind of users visit SharpLaunch;
• To identify the channels through which SharpLaunch is accessed and used;
• To examine the relevance, popularity, and engagement rate of the content available on SharpLaunch;
• To investigate and help prevent security issues and abuse;
• To provide services to the Customers; and
• To develop and provide additional features to SharpLaunch.

4.3 Aggregated data. In case your non-personal data is combined with certain elements of your personal data in a way that allows us to identify you, we will handle such aggregated data as personal data. If your personal data is aggregated or de-identified in a way that it can no longer be associated with an identified or identifiable natural person, it will not be considered personal data and we may use it for any business purpose.

5. Marketing communication

5.1 Marketing messages. From time to time, we may send the Customers marketing messages, such as newsletters, brochures, promotions and advertisements, informing the Customers about our new services. The Customers can be contacted by us for marketing purposes only if:

• We receive Customers’ express (“opt-in”) consent to receive marketing messages. The Customers can opt-out from receiving such marketing messages at any time free of charge by clicking on the “unsubscribe” link contained in any of the messages sent to the Customers or contacting us directly; or
• We decide to send the Customers marketing messages about our new services that are closely related to the services already used by the Customers.
  5.2 Informational notices. From time to time, we may send you informational notices, such as service-related, technical or administrative emails, information about SharpLaunch, your privacy and security, and other important matters. Please note that we will send such notices on an “if-needed” basis and they do not fall within the scope of direct marketing communication that requires your prior consent.

6. Retention Period

6.1 Retention of personal data. We will store personal data in our systems only as long as we have a legitimate ground to do so. More specifically, your personal data will be stored: (i) for as long as such personal data is required for the purposes described in this Privacy Policy; (ii) until you request us to delete your personal data; (iii) until the Customer deactivates its user account; or (iv) until the Customer instructs us to securely delete or return End-Users’ personal data – whichever comes first. After your personal data is no longer necessary for its purposes and there is no other legal basis for storing it (e.g., we are not obliged by law to store your personal data), we will immediately delete your personal data from our systems.

6.2 Retention of non-personal data. We may retain non-personal data pertaining to you for as long as necessary for the purposes described in this Privacy Policy. This may include keeping non-personal data for the period of time needed for us to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce our agreements.

6.3 Retention as required by law. Please note that, in some cases, we may be obliged by law to store your personal data for a certain period of time (e.g., for accountancy purposes). In such cases, we will store your personal data for the time period stipulated by the applicable law and delete the personal data as soon as the required retention period expires. For example, we may be obliged to keep our company’s financial records for several years. Thus, if you have made a payment for your use of SharpLaunch, we will keep payment-related data until that time period expires. As soon as we do not have a legitimate basis for storing your personal data, we will securely delete it.

7. How DO We Share And Disclose Data?

7.1 Sharing of personal data. In some circumstances, we disclose your personal data to third-party service providers (data processors and sub-processors) and other third parties. For example, we may share your personal and non-personal data with entities that provide technical support services to us, such as web analytics, data processing, advertising, email distribution, and hosting services, or if you explicitly request us to disclose your personal data. The disclosure of your personal data is limited to the following situations:

• With vendors, consultants and other service providers who need access to such information to carry out work on our behalf;
• In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process, or as otherwise required by any applicable law, rule or regulation;
• If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property and safety of SharpLaunch or others;
• In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company; and
• With your consent or at your direction.

7.2 Third parties with whom we share personal data (processors and sub-processors). We will share your personal data only with third parties that agree to ensure an adequate level of protection of personal data that is consistent with this Privacy Policy and the applicable data protection laws. In the instances when we act in a capacity of a data processor, the third-party contractors listed below will be our sub-processors. The third parties (data processors and sub-processors) that may have access to your personal data include, but are not limited, to:

• Our hosting service provider MediaTemple;
• Our cloud storage provider Amazon Web Services;
• Our transactional email service providers MailGun;
• Our Web analytics service providers Google Analytics and OpenWebAnalytics;
• Our marketing service providers ActiveCampaign and Hubspot;
• Our payment and accounting service providers Stripe and Xero; and
• Our CRM service provider SalesForce.

7.3 Sharing of non-personal data. We may disclose or use non-personal data and de-identified data for any purpose. For example, we may share it with prospects or partners for business or research purposes, for improving SharpLaunch, or developing new products and services.

7.4 Legal requests. If necessary, we will respond to lawful requests from public authorities to disclose information about the users of SharpLaunch to the extent necessary for pursuing a public interest objective, such as national security or law enforcement.

7.5 Successors. In case our business is sold partly or fully, we will provide your personal data to a purchaser or successor entity and request the successor to handle your personal data in line with this Privacy Policy.

8. Transfer of personal data outside the EEA

Our company and some of the third parties listed in Section 7 of this Privacy Policy are located outside the European Economic Area (EEA) and, if you reside in the EEA, we may need to transfer your personal data to jurisdictions outside the EEA. Also, in the instances when we act in a capacity of a data processor, the data controllers located in the EEA may need to transfer the personal data to us. In case it is necessary to make such transfers, we will make sure that an adequate level of protection is granted to your personal data and one of the necessary safeguards are taken, such as:

• Ensuring that the country in which the recipient of your personal data is located is white-listed by the European Commission;
• The recipient is a Privacy-Shield certified entity;
• There is a data processing agreement in place with the respective third party that ensures such protection (the agreement will be based on the Standard Contractual Clauses provided by the European Commission)..

9. Security

9.1 Our security measures. We put our best efforts to keep your personal data safe and secure and implement organizational and technical information security measures to protect your personal data from loss, misuse, unauthorized access, and disclosure. In order to ensure the security of your personal data, we kindly ask you to use SharpLaunch through a secure network only. The security measures taken by us include (i) secured networks, (ii) encryption, (iii) firewalls, (iv) backups, (v) limiting access to your personal data by our staff, and (vi) anonymization of personal data (when possible).

9.2 Handling security breaches. Although we put our best efforts to protect your personal data, given the nature of communications and information processing technology and the Internet, we cannot be liable for any unlawful destruction, loss, use, copying, modification, leakage, and falsification of your personal data caused by circumstances that are beyond our reasonable control. In case a personal data breach occurs, we will inform our local data protection authority without undue delay and immediately take reasonable measures to mitigate the breach, as required by the applicable law. Our liability for any security breaches will be limited to the highest extent permitted by the applicable law

10. Age Limitations AND MINORS

To the extent prohibited by applicable law, we do not allow anyone who is under the age of minority in his/her jurisdiction to use SharpLaunch. Thus, we do not knowingly collect personal data of persons below the age of 16. If you learn that anyone younger than 16 has unlawfully provided us with personal data and you are a parent or legal guardian of that person, please contact us and we will take immediate steps to delete such personal data.

11. Your Rights REGARDING PERSONAL DATA

11.1 What rights do you have? Individuals located in certain countries, including the EU, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law and only when we act in the capacity of a data controller with regard to your personal data, you may ask us to:

• Get a copy of your personal data that we store;
• Get a list of purposes for which your personal data is processed;
• Rectify inaccurate personal data;
• Move your personal data to another processor;
• Delete your personal data from our systems;
• Object and restrict processing of your personal data;
• Withdraw your consent; or
• Process your complaint regarding your personal data.

11.2 How can you exercise your rights? If you would like to exercise your rights listed above, you need to contact us by email and explain in detail your request. In order verify the legitimacy of your request, we may ask you to provide us with an identifying piece of information, so that we would be able to identify you in our system. We will answer such requests within a reasonable timeframe but no later than 2 weeks. Your requests can be submitted free of charge once per calendar year; we reserve the right to charge a small administrative fee for accommodating more frequent requests.

11.3 How can you exercise your rights as End-User? We act in the capacity of a data processor with regard to End-Users’ personal data. Therefore, we do not accommodate End-Users’ requests related to access, rectification, and deletion of their personal data and other rights the End-Users have. The End-Users that would like to exercise their rights with regard to the personal data processed by us through SharpLaunch are requested to contact the respective data controller (i.e., the Customer that uses SharpLaunch to collect personal data). In case we receive such requests directly from the End-Users, we will not take action and inform the respective Customer without undue delay so that the Customer could act accordingly.

11.4 How to launch a complaint? If you would like to launch a complaint about the way in which we handle your personal data, we kindly ask you to contact us first and express your concerns. After you contact us, we will investigate your complaint and provide you with our response as soon as possible. If you are a resident of the EU and you are not satisfied with the outcome of your complaint, you have the right to lodge a complaint with your local data protection authority.

13. COOKIES

13.1 Do we use cookies? We use cookies on SharpLaunch. In this section, you can find information about the types and purposes of cookies that we use. If you do not agree with our use of cookies, please disable your cookies as described in the section “How to disable cookies?” Please beware that the full functionality of SharpLaunch may not be available without all cookies.

13.2 What is a cookie? A cookie is a small piece of data, typically consisting of letters and numbers. When you visit a website, the website may send a cookie to your browser. Subsequently, the browser may store the cookie on your computer or mobile device. Cookies are designed to allow the recognition of your device and collection of certain information about your use of a website. Thus, over time, cookies allow websites to “remember” your actions and preferences. There are several types of cookies, namely, (i) persistent cookies, which remain valid until their expiration date or until deleted and (ii) session cookies that are stored on a web browser and remain valid until the moment the browser is closed. Cookies may also be (i) first-party cookies (set by the website itself) and (ii) third-party cookies (placed by third-party websites).

13.3 What cookies do we use? We use several types of cookies on SharpLaunch, including:

• Essential technical cookies, which are essential to ensure the correct functioning of SharpLaunch and to provide the services requested by you; and
• Preference cookies that enable a website to remember information about your choices (e.g., the look, language, or region preferences);
• Statistics cookies that allow us to generate statistical reports about how our customers use SharpLaunch; and
• Marketing cookies that allow us to create, implement, and examine our digital marketing campaigns. Such cookies allow us to reach the right customers, analyze the productivity of our marketing campaigns, and offer you personalized advertisement.

The table below provides an overview of the cookies used by us, including their purposes and expiration time.
Essential technical cookies

Essential technical cookies
Name	Type/Provider	Expiration	Purpose
JSESSION ID	Third-party (LinkedIn) HTTP cookie	End of session	Preserves your states across page requests.
PHPSESSID	First-party HTTP cookie	End of session	Preserves your states across page requests.
Preference cookies
Name	Type/Provider	Expiration	Purpose
lang	Third-party (cdn.syndicatio.twimg.com) HTTP cookie	End session	Remembers your selected language version.
lang	Third-party (LinkedIn) HTTP cookie	End session	Set by LinkedIn when a website contains an embedded “follow us” panel.
Statistics cookies
Name	Type/Provider	Expiration	Purpose
_ga	First-party HTTP cookie	2 years	Registers a unique ID that is used to generate statistical data on how you use the Website.
_gat	First-party HTTP cookie	1 day	Used by Google Analytics to throttle request rate.
_gid	First-party HTTP cookie	1 day	Registers a unique ID that is used to generate statistical data on how you use the Website.
Marketing cookies
Name	Type/Provider	Expiration	Purpose
__widgetsettings	Third-party (Twitter) HTML cookie	Persistent	Unclassified.
ads/ga-audiences	Third-party (Google) Pixel cookie	End of session	Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites.
bcookie bscookie	Third-party (LinkedIn) HTTP cookie	2 years	Used by the social networking service, LinkedIn, for tracking the use of embedded services.
i/jot	Third-party (Twitter) Pixel cookie	End of session	Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers.
IDE	Third-party (DoubleClick) HTTP cookie	1 year	Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
lidc	Third-party (LinkedIn) HTTP cookie	1 day	Used by the social networking service, LinkedIn, for tracking the use of embedded services.
local_storage_support_test	Third-party (Twitter) HTML cookie	Persistent	The cookie is used in context with the local-storage function in the browser. This function allows the website to load faster by pre-loading certain procedures.
pagead/1p-user-list/#	Third-party (Google) Pixel cookie	End of session	Unclassified
test_cookie	Third-party (DoubleClick) HTTP cookie	1 day	Used to check if the user’s browser supports cookies.

13.4 For what purposes do we use cookies? We use cookies for the following purposes:

• To ensure security of SharpLaunch;
• To identify you as a unique user when you are browsing SharpLaunch;
• To verify your details while you are navigating through SharpLaunch;
• To customize and personalize SharpLaunch for you;
• To remember your custom preferences; and
• To generate information and reports about your use of SharpLaunch.
  Please refer to the table above for the detailed description of the purposes of each cookie used by us.

13.5 Cookie consent. When you visit SharpLaunch for the first time, we may ask you to provide us with your consent to our use of cookies. If you do not provide your consent to our use of all cookies, we will serve you essential technical cookies only that are strictly necessary to ensure the proper functioning of SharpLaunch. The use of such cookies does not require your consent. Please note that we may not be able to provide you with the best possible user experience if not all cookies are enabled.

13.6 How to disable cookies? If you would like to refuse our use of cookies on SharpLaunch, you can do it at any time by declining cookies in your browser or device (please check your browser’s or device’s “help” functionality for more information) or visiting https://www.aboutcookies.org for further information. Please beware that some parts of SharpLaunch may not function properly without cookies. It may be helpful to consult the cookie management instructions of your browser:

• Apple Safari (https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac);
• Google Chrome (https://support.google.com/chrome/answer/95647);
• Firefox (https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences);
• Internet Explorer (https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies); and
• Microsoft Edge (https://support.microsoft.com/en-us/help/4468242/microsoft-edge-browsing-data-and-privacy-microsoft-privacy)

14. AMENDMENTS

The Privacy Policy may be changed from time to time to address the changes in laws, regulations, and industry standards. The amended version of the Privacy Policy will be posted on this page and, if we have your email address, we will send you a notice about all the changes implemented by us. We encourage you to review our Privacy Policy to stay informed. For significant material changes in the Privacy Policy or, where required by the applicable law, we may seek your consent. If you disagree with the changes to the Privacy Policy, you should cease using SharpLaunch.

15. Contact

Please feel free to contact us if you have any questions about the Privacy Policy, our privacy and security practices, or would like to exercise your rights listed in Section 11 of the Privacy Policy. You may contact us by using the following contact details:
Email: info@sharplaunch.com
Phone: 800-831-9256
Post address: SharpLaunch, Inc.
PO Box 504
Portsmouth NH 03802
United States of America